Senofy Order Routing

Privacy and data use

Senofy Order Routing connects approved supplier stores to Senofy's order-dispatch service.

Data used

We process store identity, product and variant identifiers, SKU and stock information, order references, and the shipping details required to send an existing order to its selected supplier. This can include names, addresses and phone numbers. Necessary shipping information is transmitted to that supplier's Shopify store.

Stored information

We store connection credentials, supplier mappings, routing and order references, status and tracking evidence, and privacy-request records. The order overview displays only the authenticated supplier's matching records and does not display buyer contact details or other suppliers' information.

Retention and disconnecting

Uninstalling revokes the app connection and stops new work through that grant. The shop-deletion process removes credentials and supplier mapping data. Order and tracking evidence used for fulfillment, disputes and accounting is retained for at least seven years under the current retention schedule; removal is an operator process. Privacy-request audit records currently remain until operator removal. Supplier stores manage their own retained order records.

Requests

Contact hello@senofy.com for access, correction, deletion or retention questions. Shopify privacy requests are recorded for processing. Records required for accounting or disputes may be retained where applicable.